Customer Journey Map


Welcome to the Trusted Partner Network (TPN) Assessment Process.

Please use this resource to guide you through your initial and ongoing assessments.

GROUNDWIRE ACTIVITIES

TPN ACTIVITIES

Tell us about your Facility

Complete our mini-questionnaire here.

Quote and Agreement sent to yourself

Once questionnaires are completed and Assessor assigned we will send you a quote and the Vendor Sponsored Security Agreement to sign.

Quote and Agreement to TPN

As soon as the quote is approved by yourselves and TPN Vendor Sponsored Security Agreement signed, we send this to the TPN

Schedule the Assessment

We will then schedule a kickoff meeting and remote assessment interview date(s) with you and submit a materials request.

Ensure you understand the TPN Process

You can find the TPN Assessment infographic process here.

Request Vendor Assessment from TPN

Complete the form here.

Login to the TPN Vendor Portal

Once the request has been fulfilled, please complete the initial and extended questionnaire via the TPN Vendor Portal

Choose your Assessor

During that process, you will be able to nominate your preferred assessor. Please choose either James Bourne or Eugene Purugganan

Invoice and Agreement from TPN

You will receive an invoice directly from the TPN for the agreed amount along with a copy of the fully executed agreement.

Payment

Once payment is received by the TPN, your assessment questionnaire is released to your assessor.

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First list item. Add your own content here or connect to data from your collection.

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Second list item. Add your own content here or connect to data from your collection.

3.

Third list item. Add your own content here or connect to data from your collection.

4.

Fourth list item. Add your own content here or connect to data from your collection.

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Fifth list item. Add your own content here or connect to data from your collection.

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Sixth list item. Add your own content here or connect to data from your collection.

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Seventh list item. Add your own content here or connect to data from your collection.