Customer Journey Map
Welcome to the Trusted Partner Network (TPN) Assessment Process.
Please use this resource to guide you through your initial and ongoing assessments.
Tell us about your Facility
Complete our mini-questionnaire here.
Quote and Agreement sent to yourself
Once questionnaires are completed and Assessor assigned we will send you a quote and the Vendor Sponsored Security Agreement to sign.
Quote and Agreement to TPN
As soon as the quote is approved by yourselves and TPN Vendor Sponsored Security Agreement signed, we send this to the TPN
Schedule the Assessment
We will then schedule a kickoff meeting and remote assessment interview date(s) with you and submit a materials request.
Ensure you understand the TPN Process
You can find the TPN Assessment infographic process here.
Request Vendor Assessment from TPN
Complete the form here.
Login to the TPN Vendor Portal
Once the request has been fulfilled, please complete the initial and extended questionnaire via the TPN Vendor Portal
Choose your Assessor
During that process, you will be able to nominate your preferred assessor. Please choose either James Bourne or Eugene Purugganan
Invoice and Agreement from TPN
You will receive an invoice directly from the TPN for the agreed amount along with a copy of the fully executed agreement.
Once payment is received by the TPN, your assessment questionnaire is released to your assessor.